Customer review benchmarks by industry
55 industries, each with its own 2026 benchmark built from public customer reviews.
- Accessories75 companies
- Airlines & Aviation133 companies
- Apparel & Fashion2,977 companies
- Appliances & Home Electronics1,184 companies
- Auto Parts & Accessories1,247 companies
- Automotive & Mobility2,921 companies
- Beauty & Wellness3,029 companies
- Charity & Fundraising59 companies
- Computers & Hardware394 companies
- Construction & Industrial2,353 companies
- Cosmetics & Fragrance496 companies
- Energy & Utilities792 companies
- Entertainment & Events1,756 companies
- Equipment & Tools58 companies
- Finance & Insurance3,141 companies
- Flight & Hotel Booking2,039 companies
- Food & Beverage3,590 companies
- Food & Dining569 companies
- Funeral & Memorial111 companies
- Gaming & Esports1,411 companies
- General Retail & Marketplaces3,518 companies
- Gifts & Party Supplies670 companies
- Health & Wellness52 companies
- Healthcare & Medical3,500 companies
- Hobbies & Arts3,152 companies
- Home & Living5,419 companies
- Home Services2,186 companies
- Jewelry & Watches74 companies
- Jobs & Recruitment574 companies
- Kids & Family210 companies
- Legal & Compliance1,615 companies
- Lending & Consumer Finance2,052 companies
- Media & Content1,220 companies
- Mobile & Telecom576 companies
- Paid Surveys & Rewards285 companies
- Pest Control & Disinfection61 companies
- Pet Products & Supplies1,425 companies
- Pharmacy & Online Medicine919 companies
- Photography120 companies
- Printing & Signage1,187 companies
- Professional Certification & Skills1,468 companies
- Professional Services1,530 companies
- Real Estate & Property1,138 companies
- Sales & Marketing218 companies
- Schools & Academic Education1,763 companies
- Shipping & Delivery573 companies
- Software & Web Services3,359 companies
- Sporting Goods & Equipment243 companies
- Sports & Fitness1,724 companies
- Supplements & Nutrition1,019 companies
- Taxis & Public Transport95 companies
- Tech & Electronics1,140 companies
- Travel & Hospitality1,162 companies
- Veterinary & Pet Services310 companies
- Waste Management107 companies