Automotive & Mobility customer reviews: the 2026 benchmark
CustomerEye analysed 2,921 Automotive & Mobility companies, which average an overall score of 63.5 out of 100 across 467,114 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 69.1 out of 100.
Headline figures
- Companies analysed
- 2,921
- Average score
- 63.5 / 100
- Average rating
- 4.29 / 5
- Positive reviews
- 77.2%
- Reviews behind the benchmark
- 467,114
647 of these companies show a rising review trend.
Highest-scoring Automotive & Mobility companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Auto Sportiva | 97.7 | 4.99 | 100 |
| 2 | Bodans Campervans | 97.6 | 4.90 | 91 |
| 3 | Classic Camper Holidays | 97.2 | 4.94 | 68 |
| 4 | Buy a Bike | 97.1 | 4.90 | 109 |
| 5 | Mayday Travel Ltd | 96.9 | 4.92 | 100 |
| 6 | GO Forth! Motorhome Hire | 96.6 | 4.94 | 100 |
| 7 | Vertigo Transport Ltd | 96.5 | 4.90 | 101 |
| 8 | Priddys Motor Company | 96.5 | 5.00 | 98 |
| 9 | CamperKing | 96.3 | 4.95 | 100 |
| 10 | Free Spirit Automotive | 96.3 | 4.92 | 76 |
What Automotive & Mobility customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Automotive & Mobility: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 69.1 score |
| Problem Resolution | 69.2 score |
| Delivery Shipping | 72.4 score |
| Pricing | 73.9 score |
| Response Speed | 75.6 score |
| Value For Money | 78.2 score |
| Loyalty | 78.2 score |
| Customer Support | 79.7 score |
| Onboarding | 83.5 score |
| Product Quality | 83.5 score |