Analyze real customer reviews with AI-powered insights — from sentiment and trends to the themes that drive customer experience.
48+
Industries Covered
6.1M+
Reviews Analyzed
10+ Yrs
Historical Data
Overall Score
Customereye analyzes 6,190,093 public customer reviews across 10,542 companies in 48 industries, scoring each company's customer sentiment and ranking it against its industry peers using reviews from public customer review platforms covering websites, mobile apps and travel services.
Turn customer feedback into structured insights, competitive context, and decision-ready outputs.
Analysis is already live for the great majority of companies in our catalogue — a preview is open to everyone, the full breakdown is free once you create an account, and deeper AI-powered analysis is available on request.
Every company already in our catalogue is analysed automatically — themes, sentiment and scores, with no setup or configuration.
A live rank computed against real peer companies in the same industry, updated as their data updates.
Sentiment tracked month by month across the review history actually available for each company.
Each recommendation shows the specific evidence behind it and its estimated effect — not a generic suggestion.
Follow how users move from discovery to structured insights and final reports.
Find and filter companies instantly using industry, size, and location — so you focus only on relevant competitors.
See your overall performance at a glance — including sentiment, score, and how you compare to the market.
Break down customer feedback into themes, sentiment trends, and engagement signals — all in one structured view.
Turn insights into shareable reports with clear findings, benchmarks, and actionable recommendations.
Understand customer feedback from every angle — structured, comparable, and actionable.
Track how customer sentiment shifts month by month across the review history available.
Based on 6.1M+ reviewsThemes are detected automatically from what customers actually write — nothing is manually tagged.
A percentile rank computed at page load against real peer companies in the same industry.
Across companies in your categoryWhether a company replies to its reviews is measured from real reply data and weighted into its overall score.
A topic counts as a strength or a weakness based on the measured sentiment of the reviews mentioning it.
Every recommendation carries the specific evidence behind it and its expected impact.
Trusted by teams who need the full picture
We aggregate and analyze customer feedback across trusted platforms and industries.
Analyze real customer feedback across platforms and turn it into structured insights, competitive benchmarks, and clear actions.
We analyze publicly available customer reviews from a range of public customer review platforms covering websites, mobile apps, and travel services — across industries.
Our system structures customer feedback into sentiment, themes, and engagement signals to deliver clear, decision-ready insights.
You get a structured output including performance scores, sentiment breakdown, key themes, and actionable recommendations.
Yes — you can evaluate and compare companies based on customer feedback to understand competitive positioning.
We continuously process new customer feedback to ensure insights reflect current sentiment and trends.
No — it's designed for fast, high-level insights to support early-stage decisions, not replace deep analysis.
Built for teams in strategy, product, marketing, and investment who need fast, data-driven insights.
