Customereye

Insights on Customer Feedback & Market Trends

Actionable insights on customer sentiment, competitive positioning, and data-driven decision-making.

42 articles - page 1 of 5

Pet Products & Supplies: Positive Reviews Rise 7.5 Points From April to September 2026
Sentiment Analysis

Pet Products & Supplies: Positive Reviews Rise 7.5 Points From April to September 2026

Positive review share in Pet Products & Supplies rose 7.5 percentage points, from 72.8% in April 2026 to 80.3% in September 2026.

4 min read
Airlines & Aviation: Airlines & Aviation scores 33.1 against a platform average of 65.4
Customer Experience

Airlines & Aviation: Airlines & Aviation scores 33.1 against a platform average of 65.4

Airlines & Aviation averages 33.1 on CustomerEye's 0-100 score, versus 65.4 across the platform. Here is what the reviews show.

3 min read
Food & Dining: Communication is the weakest theme in Food & Dining reviews
Customer Experience

Food & Dining: Communication is the weakest theme in Food & Dining reviews

Communication scores 48.8 in Food & Dining, 21.7 points below the all-sector theme average of 70.5 in today's catalogue snapshot.

3 min read
Apparel & Fashion: Top Climber Gained 1,146 Places in One Month
Competitive Insights

Apparel & Fashion: Top Climber Gained 1,146 Places in One Month

Revs Reflexology Footwear gained 1,146 places month over month and now ranks 150 of 3,066 in Apparel & Fashion.

3 min read
Airlines & Aviation: Nearly 80% of airlines sit in CustomerEye's high churn-risk tier
Competitive Insights

Airlines & Aviation: Nearly 80% of airlines sit in CustomerEye's high churn-risk tier

79.7% of 133 Airlines & Aviation companies carry a HIGH churn-risk signal, against 15.9% across the platform.

3 min read
Across 52 Sectors, Scores Span 38.5 Points From Top to Bottom
Competitive Insights

Across 52 Sectors, Scores Span 38.5 Points From Top to Bottom

In today's catalogue snapshot, Photography leads 52 ranked sectors at 71.4, while the lowest sector sits at 32.9.

3 min read
Food & Dining's Churn Problem: 43.5% of Restaurants Sit in the High-Risk Tier, vs. 17.6% Platform-Wide
Competitive Insights

Food & Dining's Churn Problem: 43.5% of Restaurants Sit in the High-Risk Tier, vs. 17.6% Platform-Wide

43.5% of Food & Dining companies sit in the high-churn-risk tier — nearly 2.5x the 17.6% platform average.

6 min read
Gambling & Betting's 50% High-Churn-Risk Rate Is Nearly Double the Platform Average
Competitive Insights

Gambling & Betting's 50% High-Churn-Risk Rate Is Nearly Double the Platform Average

Half of Gambling & Betting customers show high churn risk, versus 20.3% platform-wide, even as average star ratings sit at 3.33.

6 min read
Appliances & Home Electronics: 28.3% of Companies Sit in High-Churn Territory — More Than Double the Platform Average
Competitive Insights

Appliances & Home Electronics: 28.3% of Companies Sit in High-Churn Territory — More Than Double the Platform Average

28.3% of Appliances & Home Electronics companies fall into the high-churn-risk tier, more than double the 13.2% platform average.

6 min read

Latest article published November 9, 2026

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