Pricing
Most of CustomerEye is free. A subscription keeps watch for you.
The free tier is a standing commitment: everything on it is free forever, and none of it is a teaser. A subscription adds ongoing work, tracked companies with a monthly AI report each. It doesn't add anything that's already yours.
Not ready to subscribe?
A one-off AI report is $4.99, paid once, for one company, in the page and as a downloadable PDF. AI reports go on sale shortly.
Included in every plan, free forever
Everything in this section costs nothing and never will. No card, no trial.
Full themes, the complete recommendation set, the churn signal, the reviewer breakdown and reply behaviour need a free account, which is also free forever.
A subscription adds
Plans open soon. Every plan will start with a 7-day free trial, and a card will not be charged until the trial ends.
None of the subscription features above is built yet. We are listing what the plans will include so the price is not a surprise when they open.
Your free account already has everything that is free. We'll open Pro and Agency shortly.
Have a question about which plan fits? Ask us about plans
Enterprise and agencies
Need more tracked companies, additional seats, or a plan shaped around a larger portfolio? Tell us what your team needs and we'll work through the right setup with you.
Contact usPlans are not open yet, so the answers below describe how Pro and Agency will work.
Plans, reports and billing
A standing read on 5 companies of your choice rather than a one-off look. Each gets an AI report that refreshes automatically about once a month, and your tracked companies export to CSV.
Everything Pro has, plus room for a whole client portfolio and a written verdict across it: 20 tracked companies instead of 5, plus the comparison report, where you pick 2 to 5 of your tracked companies and get a full cross-company comparison.
A one-off report answers a question you have today about one company and is paid once. A subscription keeps the answer current: every tracked company gets a fresh report about once a month, included in the plan price with no separate charge per report.
A decision you can act on and share: up to five ranked, specific recommendations backed by an executive summary, a comparison across sources when the company has more than one, and a competitor comparison against real industry averages and named peers where industry data allows. It comes as a downloadable PDF.
It is refunded in full. Because reports are produced from the reviews we already hold, we now check before taking payment and will not sell a report for a company we cannot analyse.
Watchlisting keeps an eye on as many companies as you like, free and unlimited. Tracking is for the handful you want worked on: tracked companies use your plan's slots, get the auto-refreshed report and appear in CSV export.
Your tracked companies in your own spreadsheet, each with its name, industry, current score, industry rank, thirty-day sentiment change and the date of its last report.
Yes. Invite up to 3 additional people (4 including you) at no extra cost. They get read-only access to your tracked companies and reports, but cannot track or untrack companies, request comparisons, export data, or manage the plan or team. Only the plan owner can invite or remove members.
Not yet. API access for Agency is planned but not built.
No. Every plan starts with a real 7-day free trial. A card is required to start one, but it is not charged until the trial ends.
Yes, any time. It is a real, immediate plan swap on your existing subscription rather than a new purchase, and any active trial carries over unchanged. Switching down to Pro is blocked while you are tracking more than 5 companies, so you would remove some first.
Yes. Cancelling stops automatic renewal, but you keep full access until your current paid period or trial ends. There is no partial refund for time already paid, reports you have already bought stay yours, and you can turn renewal back on any time before that date with one click.