Pest Control & Disinfection customer reviews: the 2026 benchmark
CustomerEye analysed 61 Pest Control & Disinfection companies, which average an overall score of 69.7 out of 100 across 5,587 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 76.7 out of 100.
Headline figures
- Companies analysed
- 61
- Average score
- 69.7 / 100
- Average rating
- 4.64 / 5
- Positive reviews
- 81.8%
- Reviews behind the benchmark
- 5,587
24 of these companies show a rising review trend.
Highest-scoring Pest Control & Disinfection companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Bens Bugs Pest Control | 93.2 | 4.99 | 100 |
| 2 | Fullguardpestcontrol | 92.4 | 4.97 | 61 |
| 3 | Verminator Pest Control | 92.3 | 5.00 | 51 |
| 4 | PGM & Son Pest Control Services | 90.1 | 4.92 | 100 |
| 5 | Cleankill Pest Control | 87.5 | 4.84 | 95 |
| 6 | Beaver Pest Control | 86.7 | 4.79 | 151 |
| 7 | Flick | 84.6 | 4.35 | 152 |
| 8 | Pest Control Direct | 83.4 | 4.62 | 91 |
| 9 | Bug Away Pest Control | 82.9 | 5.00 | 55 |
| 10 | MothOut | 82.8 | 4.97 | 68 |
What Pest Control & Disinfection customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Pest Control & Disinfection: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 76.7 score |
| Problem Resolution | 78.5 score |
| Pricing | 78.5 score |
| Delivery Shipping | 78.9 score |
| Response Speed | 79.9 score |
| Loyalty | 82.8 score |
| Customer Support | 85.1 score |
| Onboarding | 85.5 score |
| Product Quality | 88.6 score |
| Value For Money | 88.6 score |