Pharmacy & Online Medicine customer reviews: the 2026 benchmark
CustomerEye analysed 919 Pharmacy & Online Medicine companies, which average an overall score of 56.9 out of 100 across 195,069 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 61.4 out of 100.
Headline figures
- Companies analysed
- 919
- Average score
- 56.9 / 100
- Average rating
- 4.13 / 5
- Positive reviews
- 67.6%
- Reviews behind the benchmark
- 195,069
202 of these companies show a rising review trend.
Highest-scoring Pharmacy & Online Medicine companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Atlantis Nutrition | 95.6 | 4.89 | 140 |
| 2 | Twentyeight Health | 92.6 | 4.61 | 100 |
| 3 | Shed | 91.8 | 4.67 | 1,025 |
| 4 | Medikash | 90.8 | 4.90 | 39 |
| 5 | Next Day UK Med | 90.6 | 4.73 | 64 |
| 6 | Nextscript | 89.6 | 4.75 | 142 |
| 7 | Sildamax-Online UK | 89.6 | 4.96 | 100 |
| 8 | Orphic Nutrition | 89.5 | 4.79 | 171 |
| 9 | BioRebalance | 89.3 | 4.66 | 200 |
| 10 | safemeds4all | 89.2 | 4.85 | 100 |
What Pharmacy & Online Medicine customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Pharmacy & Online Medicine: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 61.4 score |
| Problem Resolution | 67 score |
| Delivery Shipping | 70.4 score |
| Pricing | 71.1 score |
| Response Speed | 73.9 score |
| Loyalty | 74 score |
| Customer Support | 75.8 score |
| Value For Money | 76.8 score |
| Onboarding | 78.6 score |
| Product Quality | 81.4 score |