Based on public reviews and response behavior.
970 reviews over 562 days (about 53 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 96%, unknown 3%, af 0%.
Pharmacy & Online Medicine average: score 60.5, rating 4.28 stars, reply rate 37.6%, over 565 ranked companies · benchmark 2 Nov 2026
Score
68.1
Industry average 60.5
7.6 above average
Rating
3.76
Industry average 4.28
0.52 below average
Reply rate
—
Industry average 37.6%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering July 2026 — 48 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 40% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 970 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 565 ranked companies in Pharmacy & Online Medicine (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 65% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 167 mentions with a sentiment score of 79.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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