Customereye

Canadian Pharmacy King

Pharmacy & Online Medicine • United Statescanadianpharmacyking.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−27.8 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#101of 189
Top 53% · Mid Pack
#1 (best)#189 (worst)
#99Peer
#100Peer
#101This company
#102Peer
#103Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 20% negative

77%
positive
  • Positive77%
  • Neutral4%
  • Negative20%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.7%
Delivery Shipping
16.7%
Onboarding
15.0%
Response Speed
10.8%
Pricing
10.0%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 2.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 40.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.8%
4
3.2%
3
2.7%
2
0.3%
1
2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.5% of reviews in the last three months were positive, compared with 97.4% in the three months before that.

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