Based on public reviews and response behavior.
100 reviews over 1,212 days (about 2.5 per month). Busiest month: 32% of reviews. Languages: en 100%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026
Score
67.9
Industry average 60.5
7.4 above average
Rating
4.83
Industry average 4.27
0.56 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering November 2023 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 55 mentions with a sentiment score of 84.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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