Based on public reviews and response behavior.
194 reviews over 359 days (about 16 per month). Busiest month: 15% of reviews. Languages: en 100%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026
Score
67.8
Industry average 60.5
7.3 above average
Rating
4.46
Industry average 4.27
0.19 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 36% negative and 9% neutral.
Share of theme mentions
Themes extracted from 194 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.265). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 75% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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