Customereye

Sweat Guard

Pharmacy & Online Medicine • United Kingdomwww.sweatguard.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
+16.7 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#151of 189
Top 80% · Bottom Tier
#1 (best)#189 (worst)
#149Peer
#150Peer
#151This company
#152Peer
#153Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.1%
Loyalty
16.3%
Delivery Shipping
13.7%
Pricing
13.5%
Response Speed
10.7%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 2.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 38.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
72.7%
4
6.0%
3
4.5%
2
4.8%
1
12.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 85.2% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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