Customereye

Native Remedies

Pharmacy & Online Medicine • United Stateswww.nativeremedies.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

46/100
+14.5 vs. last month3.99 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#154of 189
Top 81% · Bottom Tier
#1 (best)#189 (worst)
#152Peer
#153Peer
#154This company
#155Peer
#156Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 31% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering June 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
19.0%
Delivery Shipping
18.6%
Customer Support
17.1%
Product Quality
11.8%
Pricing
9.1%

Most feedback concerns Loyalty.

The most common complaint theme is Communication, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • •Built from a negative-review share of 32.7% across this company's analyzed reviews.
  • •5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5★
59.5%
4★
9.7%
3★
12.8%
2★
6.0%
1★
12.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.3% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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