Customereye

Oxford Online Pharmacy

Pharmacy & Online Medicine • United Kingdomoxfordonlinepharmacy.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 14 days (about 435 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

68/100
Short observation window (14 days)
4.74 ★ average rating · 200 reviews
68/100 from 200 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026

Score

68.3

Industry average 60.5

7.8 above average

Rating

4.74

Industry average 4.27

0.47 above average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#192of 672 ranked in Pharmacy & Online Medicine
Top 29% · Upper Half
#1 (best)#672 (worst)
#190Peer
#191Peer
#192This company
#193Peer
#194Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
Hidden
Response Speed
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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