Master Supplements, Inc.

Pharmacy & Online Medicine • Victoria, MNmaster-supplements.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−66.7 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#9of 189

Top 5% · Top Tier

#1 (best)#189 (worst)

#7Peer

#8Peer

#9This company

#10Peer

#11Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 11% negative

87%

positive

Positive87%
Neutral2%
Negative11%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 56% negative and 22% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 582 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.5%

Product Quality

20.3%

Delivery Shipping

15.2%

Loyalty

12.8%

Response Speed

12.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 20.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

93.7%

4★

4.3%

3★

0.8%

2★

0.5%

1★

0.7%

Based on 600 analyzed reviews. Sentiment is slipping: 88.5% of reviews in the last three months were positive, compared with 96.4% in the three months before that.

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