Pharmacy & Online Medicine • United Kingdomwww.medexpress.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 1 days (about 6088 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026
Score
68.2
Industry average 60.5
7.7 above average
Rating
4.50
Industry average 4.27
0.23 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering September 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 10% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 111 mentions with a sentiment score of 77.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
