Alignerco

Pharmacy & Online Medicine • United Statesalignerco.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−41.1 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#97of 189

Top 51% · Mid Pack

#1 (best)#189 (worst)

#95Peer

#96Peer

#97This company

#98Peer

#99Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.1%

Onboarding

13.9%

Product Quality

12.3%

Response Speed

11.5%

Loyalty

9.8%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 7.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

74.3%

4★

6.0%

3★

2.2%

2★

2.7%

1★

14.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 82.9% of reviews in the last three months were positive, compared with 81.6% in the three months before that.

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