Customereye

Canada Drugs Direct

Pharmacy & Online Medicine • Canadawww.canadadrugsdirect.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 118 days (about 52 per month). Busiest month: 35% of reviews. Languages: en 100%, fr 1%.

Overall Score

72/100
Short observation window (118 days)
+4.3 vs. last month4.67 ★ average rating · 200 reviews
72/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Pharmacy & Online Medicine average: score 58.9, rating 4.13 stars, reply rate 36.1%, over 740 ranked companies · benchmark 23 Oct 2026

Score

71.8

Industry average 58.9

12.9 above average

Rating

4.67

Industry average 4.13

0.54 above average

Reply rate

—

Industry average 36.1%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#135of 740 ranked in Pharmacy & Online Medicine
Top 18% · Top Tierup 52 from last month
#1 (best)#740 (worst)
#133Peer
#134Peer
#135This company
#136Peer
#137Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

80% of reviews positive, 17% negative

80%
positive
  • Positive80%
  • Neutral3%
  • Negative17%

Sentiment Balance

Covering September 2026 — 45 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 16% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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