Pharmaserve

Pharmacy & Online Medicine • Canadapharmaserve.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−1.9 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#124of 189

Top 66% · Mid Pack

#1 (best)#189 (worst)

#122Peer

#123Peer

#124This company

#125Peer

#126Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 24% negative

74%

positive

Positive74%
Neutral3%
Negative24%

Sentiment Balance

Covering August 2024 — 82 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 23% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.2%

Delivery Shipping

18.0%

Onboarding

13.4%

Response Speed

12.4%

Product Quality

10.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 37.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

86.7%

4★

5.0%

3★

2.3%

2★

1.8%

1★

4.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.8% of reviews in the last three months were positive, compared with 92.4% in the three months before that.

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