Customereye

Sons

Pharmacy & Online Medicine • United Kingdomsons.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 62 days (about 98 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

71/100
Short observation window (62 days)
4.39 ★ average rating · 200 reviews
71/100 from 200 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 51% of the reviews.

Pharmacy & Online Medicine average: score 58.9, rating 4.13 stars, reply rate 36.1%, over 740 ranked companies · benchmark 23 Oct 2026

Score

71.4

Industry average 58.9

12.5 above average

Rating

4.39

Industry average 4.13

0.26 above average

Reply rate

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Industry average 36.1%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#142of 740 ranked in Pharmacy & Online Medicine
Top 19% · Top Tierup 9 from last month
#1 (best)#740 (worst)
#140Peer
#141Peer
#142This company
#143Peer
#144Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2026 — 60 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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