Exhale

Pharmacy & Online Medicine • United Statesexhalewell.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−23.8 vs. last month3.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#66of 189

Top 35% · Upper Half

#1 (best)#189 (worst)

#64Peer

#65Peer

#66This company

#67Peer

#68Peer

Overall Customer Sentiment

Above Average

54% of reviews positive, 45% negative

54%

positive

Positive54%
Neutral1%
Negative45%

Sentiment Balance

Covering August 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.2%

Product Quality

15.8%

Customer Support

14.0%

Loyalty

10.5%

Response Speed

8.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 35.3% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

47.5%

4★

9.2%

3★

6.8%

2★

7.8%

1★

28.7%

Based on 600 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

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