Customereye

Honest CBD Co

Pharmacy & Online Medicine • United Kingdomhonestcbdco.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
+8.8 vs. last month4.89 ★ average rating · 492 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#6of 189
Top 3% · Top Tier
#1 (best)#189 (worst)
#4Peer
#5Peer
#6This company
#7Peer
#8Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 0% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 490 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.6%
Delivery Shipping
18.5%
Customer Support
14.6%
Loyalty
14.5%
Response Speed
13.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.1%
4
3.5%
3
1.2%
2
0.2%
1
1.0%

Based on 492 analyzed reviews. Sentiment is holding steady: 91.7% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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