Based on public reviews and response behavior.
198 reviews over 126 days (about 48 per month). Busiest month: 28% of reviews. Languages: en 96%, fr 5%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026
Score
65.9
Industry average 60.5
5.4 above average
Rating
4.25
Industry average 4.27
0.02 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering September 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 18% negative and 4% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 198 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.445). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 15% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99