Based on public reviews and response behavior.
600 reviews over 348 days (about 52 per month). Busiest month: 18% of reviews.
Pharmacy & Online Medicine average: score 57.3, rating 4.15 stars, reply rate 35.8%, over 752 ranked companies · benchmark 14 Oct 2026
Score
43.7
Industry average 57.3
13.6 below average
Rating
3.96
Industry average 4.15
0.19 below average
Reply rate
—
Industry average 35.8%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering October 2024 — 46 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 752 ranked companies in Pharmacy & Online Medicine (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.445). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 43.7 sits in the bottom quarter of about 750 ranked Pharmacy & Online Medicine companies (25th percentile: 48, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
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