Customereye

Myrocky

Pharmacy & Online Medicine • Canadamyrocky.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
+8.1 vs. last month3.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#169of 189
Top 89% · Bottom Tier
#1 (best)#189 (worst)
#167Peer
#168Peer
#169This company
#170Peer
#171Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral1%
  • Negative35%

Sentiment Balance

Covering October 2024 — 46 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.9%
Delivery Shipping
18.1%
Response Speed
13.0%
Product Quality
12.4%
Onboarding
9.7%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 18.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100
56/100
signal score
  • Built from a negative-review share of 45.7% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
64.5%
4
9.3%
3
3.8%
2
2.8%
1
19.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 75.2% of reviews in the last three months were positive, compared with 73.9% in the three months before that.

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