Based on public reviews and response behavior.
138 reviews over 299 days (about 14 per month). Busiest month: 28% of reviews. Languages: en 99%, unknown 1%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
69.3
Industry average 60.6
8.7 above average
Rating
2.94
Industry average 4.28
1.34 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 50% negative
Covering July 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 56% negative and 11% neutral.
Share of theme mentions
Themes from the 138 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.380 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 69.3 places the company in the top quarter of about 550 ranked Pharmacy & Online Medicine companies (75th percentile: 69). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99
