Customereye

Montu UK Pharmacy

Pharmacy & Online Medicinemontu.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 50 days (about 122 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

70/100
Short observation window (50 days)
4.41 ★ average rating · 200 reviews
70/100 from 200 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 59% of the reviews.

Pharmacy & Online Medicine average: score 57.2, rating 4.15 stars, reply rate 35.8%, over 727 ranked companies · benchmark 6 Oct 2026

Score

69.5

Industry average 57.2

12.3 above average

Rating

4.41

Industry average 4.15

0.26 above average

Reply rate

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Industry average 35.8%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#138of 727 ranked in Pharmacy & Online Medicine
Top 19% · Top Tier
#1 (best)#727 (worst)
#136Peer
#137Peer
#138This company
#139Peer
#140Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering September 2026 — 118 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 24% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Response Speed
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Pricing
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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