Based on public reviews and response behavior.
Among fully-analyzed Pharmacy & Online Medicine companies
70% of reviews positive, 27% negative
Covering October 2023 — 257 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 3% neutral.
Showing 257 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2023.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Delivery Shipping, making up 8.2% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 257 analyzed reviews.
