Customereye

Rightdose Pharmacy Ltd

Pharmacy & Online Medicine • United Kingdomrightdose.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
4.14 ★ average rating · 580 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#165of 189
Top 87% · Bottom Tier
#1 (best)#189 (worst)
#163Peer
#164Peer
#165This company
#166Peer
#167Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 568 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.6%
Customer Support
17.6%
Response Speed
14.6%
Loyalty
12.5%
Product Quality
10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 6.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 42.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
74.7%
4
3.6%
3
1.6%
2
1.0%
1
19.1%

Based on 580 analyzed reviews. Sentiment is holding steady: 83.3% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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