Customereye

IQdoctor

Pharmacy & Online Medicine • United Kingdomiqdoctor.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 41 days (about 148 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

69/100
Short observation window (41 days)
+4.6 vs. last month4.50 ★ average rating · 200 reviews
69/100 from 200 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 65% of the reviews.

Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026

Score

69.3

Industry average 60.5

8.8 above average

Rating

4.50

Industry average 4.27

0.23 above average

Reply rate

—

Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#173of 672 ranked in Pharmacy & Online Medicine
Top 26% · Upper Halfup 54 from last month
#1 (best)#672 (worst)
#171Peer
#172Peer
#173This company
#174Peer
#175Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering September 2026 — 71 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 21% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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