Based on public reviews and response behavior.
200 reviews over 59 days (about 103 per month). Busiest month: 45% of reviews. Languages: en 100%, it 1%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026
Score
70.1
Industry average 60.5
9.6 above average
Rating
4.90
Industry average 4.27
0.63 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering September 2026 — 85 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 14% negative and 1% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 70.1 places the company in the top quarter of about 650 ranked Pharmacy & Online Medicine companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 82% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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