Sales & Marketing customer reviews: the 2026 benchmark
CustomerEye analysed 218 Sales & Marketing companies, which average an overall score of 67.3 out of 100 across 20,226 customer reviews. Across the industry, Delivery Shipping is the weakest theme, with an average sentiment of 72.0 out of 100.
Headline figures
- Companies analysed
- 218
- Average score
- 67.3 / 100
- Average rating
- 4.27 / 5
- Positive reviews
- 81.1%
- Reviews behind the benchmark
- 20,226
61 of these companies show a rising review trend.
Highest-scoring Sales & Marketing companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Trio Media | 96.6 | 4.99 | 88 |
| 2 | Deepak Shukla | 95.8 | 4.87 | 76 |
| 3 | Total SEO & Marketing Limited | 95.8 | 4.95 | 100 |
| 4 | Unicorn Marketers | 95.3 | 4.95 | 84 |
| 5 | MaxWeb Inc | 94.8 | 4.85 | 100 |
| 6 | Sopro | 93.9 | 4.73 | 100 |
| 7 | Starlight PR | 93.6 | 4.72 | 100 |
| 8 | Lead Gen Jay | 92.7 | 4.91 | 100 |
| 9 | BoostOnline UK Group Ltd | 92.7 | 4.90 | 100 |
| 10 | Elementrix Technologies LLC | 92.0 | 4.89 | 63 |
What Sales & Marketing customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Sales & Marketing: average sentiment by theme
| Category | Value (score) |
|---|---|
| Delivery Shipping | 72 score |
| Pricing | 73.1 score |
| Communication | 73.6 score |
| Problem Resolution | 81.4 score |
| Response Speed | 82.2 score |
| Loyalty | 82.7 score |
| Value For Money | 82.7 score |
| Customer Support | 83.7 score |
| Product Quality | 87 score |
| Onboarding | 87.3 score |