Customereye

Franchise Marketing Systems (FMS)

Sales & Marketingfmsfranchise.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,318 days (about 2.3 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

79/100
−20.0 vs. last month5.00 ★ average rating · 100 reviews
79/100 from 100 reviews over 16 months, moderate confidence.

Sales & Marketing average: score 66.9, rating 4.24 stars, reply rate 39.1%, over 219 ranked companies · benchmark 17 Oct 2026

Score

79.0

Industry average 66.9

12.1 above average

Rating

5.00

Industry average 4.24

0.76 above average

Reply rate

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Industry average 39.1%

not measured

Competitive Performance Rank

Among ranked Sales & Marketing companies

#44of 219 ranked in Sales & Marketing
Top 20% · Top Tierdown 26 from last month
#1 (best)#219 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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