Gifts & Party Supplies customer reviews: the 2026 benchmark
CustomerEye analysed 670 Gifts & Party Supplies companies, which average an overall score of 64.8 out of 100 across 141,524 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 70.3 out of 100.
Headline figures
- Companies analysed
- 670
- Average score
- 64.8 / 100
- Average rating
- 4.37 / 5
- Positive reviews
- 82.0%
- Reviews behind the benchmark
- 141,524
135 of these companies show a rising review trend.
Highest-scoring Gifts & Party Supplies companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Soon to be Wed Stationery | 98.9 | 5.00 | 62 |
| 2 | Nellie & Dove | 97.3 | 5.00 | 100 |
| 3 | BearHugs - 'Thinking of You' Gifts | 96.9 | 4.89 | 100 |
| 4 | Bobbleheadsgifts | 96.8 | 4.99 | 100 |
| 5 | The Sun & My Soul | 94.9 | 4.83 | 89 |
| 6 | The Wooden Pin | 94.7 | 4.98 | 207 |
| 7 | greenpheasantgifts.co.uk | 94.6 | 4.88 | 100 |
| 8 | Gifting Owl | 94.2 | 4.74 | 118 |
| 9 | Loving Words | 94.1 | 4.95 | 100 |
| 10 | Oakandblack | 94.0 | 4.97 | 100 |
What Gifts & Party Supplies customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Gifts & Party Supplies: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 70.3 score |
| Problem Resolution | 72.5 score |
| Pricing | 77.3 score |
| Delivery Shipping | 80.6 score |
| Customer Support | 82.2 score |
| Value For Money | 82.4 score |
| Loyalty | 83.1 score |
| Response Speed | 83.4 score |
| Product Quality | 87.1 score |
| Onboarding | 87.4 score |