Customereye

Giftbasketsoverseas

Gifts & Party Supplies • United Stateswww.giftbasketsoverseas.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

74/100
4.72 ★ average rating · 537 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#5of 149
Top 3% · Top Tier
#1 (best)#149 (worst)
#3Peer
#4Peer
#5This company
#6Peer
#7Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 443 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.1%
Delivery Shipping
18.9%
Loyalty
15.4%
Product Quality
15.1%
Communication
7.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW0/100
0/100
signal score
  • Built from a negative-review share of 6.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.0%
4
4.3%
3
1.5%
2
0.4%
1
4.8%

Based on 537 analyzed reviews. Sentiment is improving: 85.7% of reviews in the last three months were positive, compared with 76.9% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis