Based on public reviews and response behavior.
100 reviews over 297 days (about 10 per month). Busiest month: 15% of reviews. Languages: en 97%, unknown 3%.
Gifts & Party Supplies average: score 64.8, rating 4.43 stars, reply rate 37.3%, over 416 ranked companies · benchmark 6 Oct 2026
Score
71.8
Industry average 64.8
7.0 above average
Rating
4.27
Industry average 4.43
0.16 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 416 ranked companies in Gifts & Party Supplies (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.282 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.166). Review the worst months in the trend data to identify specific operational or product issues.
