Based on public reviews and response behavior.
611 reviews.
Gifts & Party Supplies average: score 65.1, rating 4.43 stars, reply rate 37.5%, over 426 ranked companies · benchmark 7 Oct 2026
Score
56.2
Industry average 65.1
8.9 below average
Rating
4.55
Industry average 4.43
0.12 above average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering November 2024 — 185 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 8% negative and 2% neutral.
Share of theme mentions
Themes extracted from 611 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 426 ranked companies in Gifts & Party Supplies (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.144 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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