Prestigehampers

Gifts & Party Suppliesprestigehampers.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

+6.5 vs. last month3.88 ★ average rating · 603 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#130of 149

Top 87% · Bottom Tier

#1 (best)#149 (worst)

#128Peer

#129Peer

#130This company

#131Peer

#132Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral1%
Negative27%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 601 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.8%

Onboarding

13.7%

Product Quality

12.8%

Customer Support

12.1%

Loyalty

11.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 12.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 27.4% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

64.2%

4★

7.0%

3★

3.2%

2★

4.5%

1★

21.2%

Based on 603 analyzed reviews. Sentiment is improving: 81.2% of reviews in the last three months were positive, compared with 70.0% in the three months before that.

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