Based on public reviews and response behavior.
600 reviews over 478 days (about 38 per month). Busiest month: 11% of reviews.
Gifts & Party Supplies average: score 65.1, rating 4.43 stars, reply rate 37.5%, over 426 ranked companies · benchmark 7 Oct 2026
Score
55.1
Industry average 65.1
10.0 below average
Rating
4.42
Industry average 4.43
in line with average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering September 2024 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 10% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 426 ranked companies in Gifts & Party Supplies (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.148). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 55.1 sits in the bottom quarter of about 450 ranked Gifts & Party Supplies companies (25th percentile: 56, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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