Based on public reviews and response behavior.
199 reviews over 264 days (about 23 per month). Busiest month: 36% of reviews. Languages: en 99%, es 1%, fr 1%.
Gifts & Party Supplies average: score 64.0, rating 4.40 stars, reply rate 37.1%, over 376 ranked companies · benchmark 4 Oct 2026
Score
82.0
Industry average 64.0
18.0 above average
Rating
3.88
Industry average 4.40
0.52 below average
Reply rate
—
Industry average 37.1%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 376 ranked companies in Gifts & Party Supplies (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.186 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 82.0 places the company in the top quarter of about 400 ranked Gifts & Party Supplies companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
