Based on public reviews and response behavior.
119 reviews over 343 days (about 11 per month). Busiest month: 14% of reviews. Languages: en 96%, fr 2%, de 1%.
Shipping & Delivery average: score 52.3, rating 3.59 stars, reply rate 34.0%, over 549 ranked companies · benchmark 16 Oct 2026
Score
89.6
Industry average 52.3
37.3 above average
Rating
4.83
Industry average 3.59
1.24 above average
Reply rate
—
Industry average 34.0%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 119 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 549 ranked companies in Shipping & Delivery (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 89.6 places the company in the top quarter of about 550 ranked Shipping & Delivery companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 90% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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