Based on public reviews and response behavior.
1,000 reviews over 160 days (about 190 per month). Busiest month: 50% of reviews. Languages: en 94%, unknown 4%, fr 1%.
Gifts & Party Supplies average: score 64.8, rating 4.43 stars, reply rate 37.3%, over 416 ranked companies · benchmark 6 Oct 2026
Score
68.7
Industry average 64.8
3.9 above average
Rating
4.37
Industry average 4.43
0.06 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering July 2026 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 416 ranked companies in Gifts & Party Supplies (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 589 mentions with a sentiment score of 78.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
