Professional Certification & Skills customer reviews: the 2026 benchmark
CustomerEye analysed 1,468 Professional Certification & Skills companies, which average an overall score of 68.7 out of 100 across 285,712 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 77.1 out of 100.
Headline figures
- Companies analysed
- 1,468
- Average score
- 68.7 / 100
- Average rating
- 4.61 / 5
- Positive reviews
- 86.2%
- Reviews behind the benchmark
- 285,712
294 of these companies show a rising review trend.
Highest-scoring Professional Certification & Skills companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Rory Z Hypnosis Academy | 98.6 | 5.00 | 58 |
| 2 | Optimus coach Academy | 98.4 | 4.99 | 100 |
| 3 | Gary Terzza VOmasterclass | 98.3 | 4.96 | 100 |
| 4 | Target Training Associates | 98.3 | 5.00 | 100 |
| 5 | Create PT | 98.2 | 4.98 | 94 |
| 6 | MedLife Mastery | 98.1 | 4.88 | 100 |
| 7 | Career Smarter | 97.8 | 4.98 | 87 |
| 8 | Brooks and Kirk | 97.2 | 4.95 | 100 |
| 9 | Institute of Sustainability Studies | 97.1 | 4.84 | 70 |
| 10 | CTO Academy | 97.0 | 4.96 | 100 |
What Professional Certification & Skills customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Professional Certification & Skills: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 77.1 score |
| Problem Resolution | 82.5 score |
| Delivery Shipping | 83.1 score |
| Pricing | 84.4 score |
| Response Speed | 84.7 score |
| Value For Money | 87.6 score |
| Loyalty | 88.1 score |
| Customer Support | 88.4 score |
| Onboarding | 89.8 score |
| Product Quality | 91.1 score |