Customereye

The TEFL Institute of Ireland

Professional Certification & Skillstefl.ie

Review data last updated .

Based on public reviews and response behavior.

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150 reviews over 375 days (about 12 per month). Busiest month: 19% of reviews. Languages: en 99%, es 1%.

Overall Score

95/100
4.90 ★ average rating · 150 reviews
95/100 from 150 reviews over 13 months, moderate confidence.

Professional Certification & Skills average: score 68.0, rating 4.60 stars, reply rate 42.7%, over 1,045 ranked companies · benchmark 4 Oct 2026

Score

95.0

Industry average 68.0

27.0 above average

Rating

4.90

Industry average 4.60

0.30 above average

Reply rate

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Industry average 42.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#27of 1045 ranked in Professional Certification & Skills
Top 3% · Top Tier
#1 (best)#1045 (worst)
#25Peer
#26Peer
#27This company
#28Peer
#29Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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