Customereye

The TEFL Academy

Professional Certification & Skills • United Kingdomwww.theteflacademy.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 123 days (about 50 per month). Busiest month: 30% of reviews. Languages: en 100%.

Overall Score

76/100
Short observation window (123 days)
+6.8 vs. last month4.89 ★ average rating · 200 reviews
76/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Professional Certification & Skills average: score 69.8, rating 4.59 stars, reply rate 41.7%, over 1,324 ranked companies · benchmark 20 Oct 2026

Score

76.1

Industry average 69.8

6.3 above average

Rating

4.89

Industry average 4.59

0.30 above average

Reply rate

—

Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#466of 1324 ranked in Professional Certification & Skills
Top 35% · Upper Halfup 215 from last month
#1 (best)#1324 (worst)
#464Peer
#465Peer
#466This company
#467Peer
#468Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

97% of reviews positive, 4% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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