The Coaching Academy

Professional Certification & Skills • United Kingdomwww.the-coaching-academy.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

−12.5 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#78of 281

Top 28% · Upper Half

#1 (best)#281 (worst)

#76Peer

#77Peer

#78This company

#79Peer

#80Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 5% negative

95%

positive

Positive95%
Neutral1%
Negative5%

Sentiment Balance

Covering November 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

31.7%

Customer Support

22.6%

Loyalty

16.1%

Pricing

8.8%

Response Speed

4.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100

23/100

signal score

•Built from a negative-review share of 8.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

83.8%

4★

12.5%

3★

1.8%

2★

0.5%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is slipping: 92.8% of reviews in the last three months were positive, compared with 98.5% in the three months before that.

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