Based on public reviews and response behavior.
441 reviews over 3,607 days (about 3.7 per month). Busiest month: 9% of reviews. Languages: en 79%, es 19%, unknown 2%.
Professional Certification & Skills average: score 69.8, rating 4.59 stars, reply rate 41.8%, over 1,319 ranked companies · benchmark 19 Oct 2026
Score
80.5
Industry average 69.8
10.7 above average
Rating
4.41
Industry average 4.59
0.18 below average
Reply rate
—
Industry average 41.8%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering May 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 441 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,319 ranked companies in Professional Certification & Skills (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.136). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 80.5 places the company in the top quarter of about 1,300 ranked Professional Certification & Skills companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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