MyEdSpace

Professional Certification & Skills • United Kingdommyedspace.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+27.7 vs. last month4.76 ★ average rating · 567 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#142of 281

Top 51% · Mid Pack

#1 (best)#281 (worst)

#140Peer

#141Peer

#142This company

#143Peer

#144Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering November 2024 — 72 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 10% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 562 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.1%

Product Quality

24.2%

Loyalty

17.8%

Pricing

7.7%

Onboarding

6.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100

25/100

signal score

•Built from a negative-review share of 16.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.9%

4★

5.8%

3★

1.2%

2★

0.7%

1★

3.4%

Based on 567 analyzed reviews. Sentiment is holding steady: 93.2% of reviews in the last three months were positive, compared with 96.3% in the three months before that.

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