Customereye

Open Study College

Professional Certification & Skills • United Kingdomwww.openstudycollege.com

Review data last updated .

Based on public reviews and response behavior.

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143 reviews over 381 days (about 11 per month). Busiest month: 12% of reviews. Languages: en 99%, fr 1%.

Overall Score

89/100
−33.3 vs. last month4.23 ★ average rating · 143 reviews
89/100 from 143 reviews over 13 months, moderate confidence.

Professional Certification & Skills average: score 69.9, rating 4.59 stars, reply rate 41.7%, over 1,300 ranked companies · benchmark 19 Oct 2026

Score

88.5

Industry average 69.9

18.6 above average

Rating

4.23

Industry average 4.59

0.36 below average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#151of 1300 ranked in Professional Certification & Skills
Top 12% · Top Tierdown 192 from last month
#1 (best)#1300 (worst)
#149Peer
#150Peer
#151This company
#152Peer
#153Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

83% of reviews positive, 18% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative18%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Onboarding
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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