PlanBee

Professional Certification & Skills • United Kingdomwww.planbee.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+6.2 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#168of 281

Top 60% · Mid Pack

#1 (best)#281 (worst)

#166Peer

#167Peer

#168This company

#169Peer

#170Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%

positive

Positive87%
Neutral1%
Negative12%

Sentiment Balance

Covering February 2023 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

36.2%

Customer Support

14.7%

Onboarding

12.6%

Loyalty

12.1%

Response Speed

6.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 29.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

80.2%

4★

9.8%

3★

3.3%

2★

3.2%

1★

3.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.7% of reviews in the last three months were positive, compared with 89.9% in the three months before that.

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