Based on public reviews and response behavior.
159 reviews over 371 days (about 13 per month). Busiest month: 15% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 69.8, rating 4.59 stars, reply rate 41.7%, over 1,324 ranked companies · benchmark 20 Oct 2026
Score
77.3
Industry average 69.8
7.5 above average
Rating
4.61
Industry average 4.59
0.02 above average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 9% negative
Covering September 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 5% negative and 5% neutral.
Share of theme mentions
Themes extracted from 159 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,324 ranked companies in Professional Certification & Skills (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 91.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
