Based on public reviews and response behavior.
100 reviews over 1,202 days (about 2.5 per month). Busiest month: 8% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 69.8, rating 4.59 stars, reply rate 41.7%, over 1,324 ranked companies · benchmark 20 Oct 2026
Score
77.3
Industry average 69.8
7.5 above average
Rating
4.67
Industry average 4.59
0.08 above average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering March 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,324 ranked companies in Professional Certification & Skills (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.267 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 97% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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